Customer Testimonials
Josh Blackburn was amazingly helpful. Didn’t plan on buying a car, but fell in love. Definitely recommend
Customer: Gary Allen
Salesman: Campbell Soup
Date of Sale: 11/11/26
You have GOT to be kidding me! This was the best experience my husband and I have EVER had with any dealership.
First Impression:
It's calm, you walk in, even on a busy day, and you feel at home. Very welcoming, friendly ready-to-help sales team. No one is noticeably itching to get that sale in an annoying way. Great snack bar with a huge variety of drinks and ACTUAL food for the wait, they are offering you free water the second you step into the store.
Management:
Very informative, polite ... Read More Google - Nov 12, 2026
Recently purchased a F150 at Corwin Ford of Springfield. Many vehicles to choose from. All the staff I interacted with were professional and very friendly. My salesman, Jay Wasson, is great !! Nice , professional, knowledgeable, and helpful. I highly recommend Corwin Ford.
Great service, Paul Rich made it quick and easy and made everything very easy to understand!
I just purchase a 2025 Palisade from here and Alexis was a pleasure to work with. She landed us on the car that we wanted and it was a smooth process. She was knowledgeable and easy going! She is even delivering the car to my house for my convenience which I am appreciative for!
Alexis Evans took great care of me and my wife! She helped us find a third row SUV that fits us perfectly.
We worked with Rich to purchase our used Explorer. He was very easy to work with and not pushy. If he didn't know the answer to a question, he quickly found it out for us. Buying a vehicle at a dealership is never a quick process but Rich helped to make it more comfortable and quick as he could.
Buying a new car can be stressful but when I pulled in the lot today to look at them and we saw the sales person we knew would be our person. Tenlie Steward is your girl!! She was so easy to talk to and she had no problems asking the tough questions to her managers that we had about the car. We left happy and with a new car!! Will definitely refer people to her!
Campbell was absolutely awesome!!!
Everything was great with Campbell
From the moment we pulled in the parking lot Campbell greeted us with a smile was very helpful great to work with made the process quick and easy got us the car we wanted with the best deal and we left Happy Campbells 🤘🏼😎
Campbell was awesome. Got us in worked with us and we left happy.
I live in Pennsylvania and recently purchased a vehicle from Corwin Ford in Missouri. A.B. Ibrahim went above and beyond to make sure the numbers worked for me and handled all the shipping logistics so the F450 I purchased arrived effortlessly. I highly recommend him as a sales consultant!
Alexis did a great job with sales experience and made sure everything was taking care of
McKenna was amazing!!!! What a fun and smooth experience for us ❤️! Thank you. We will send business your way!!!!
I had Alexis for a sales person. She was not only a fun person to talk to but also a kind and honest person at her job. Her efforts really showed during my car buying process as she worked with everyone to get us the best deal and even stayed an hour past her clock out time to make sure we got everything that we needed.
McKenna was the best salesperson, thoughtful and attentive. Would buy from her again
Trandan Darnall was professional and had us in our chosen used Mustang quickly and efficiently. We left at a lower price than expected and drove the vehicle home in the same afternoon. The process was quick, clearly explained, and we walked out with a reasonable APR, showing a good finance department backing him up. We recommend using Trandan for a smooth purchase experience.
Campbell was amazing and really patient with me as I was looking for a car. I wasn’t even trying to buy today but he was so kind and patient and I ended up leaving the lot with a brand new vehicle.
AB did a great job
Just bought a pre-owned F-150 here. The process was quick, seamless, and professional. Maddy was great to work with and quick to get my questions answered. I would definitely recommend Corwin Ford to anyone looking for a vehicle.
My experience with corwin ford of Springfield was great they made The Financial transaction easy even though I was out of state. My sales person Alexis was awesome. She took time out to send me pictures , videos of the vehicle and made sure everything in the Vehicle was in good condition and ready for me to pick it up
Go Campbell you are the best
Had a great experience with Maddy Ross. She took good care of us and made the process as easy as it could be.
Buying a vehicle can be a stressful experience. But Rich made it very simple and easy for me from the very first phone call. Also, Morgan too the time to answer questions that I had that honestly didn't even apply to what he was doing for me. I just didn't know who to ask and he was more than happy to help me navigate it. The entire experience was painless 🖤
If you’re looking to buy a new vehicle definitely find Maddy R. She was exceptional and very personable. She is very genuine and doesn’t make you feel pressure. I highly recommend her.
Jay Wasson @ Corwin Ford of Springfield is amazing!! Our car buying process was a little chaotic due to my kids but Jay handled the situation so perfectly and had so much patience. I truly appreciate everything he did to help the process go as smoothly and quickly as possible. Highly recommend working with Jay!! Thank you again, we love our new Yukon so much 🙂
Dakota is such a great help with us getting a new car for our family
A J Conner-Friendly and courageous salesman. Definitely visit him again.
A.B. is THE man! Outstanding customer service from start to finish. Made the whole car-buying experience easy and enjoyable. Professional, helpful, and went above and beyond.
Our salesman was Campbell. He was very helpful and fantastic to work with. Highly recommend asking for him if you’re in the market for a car
All the staff at Corwin Ford were fantastic, especially Michael who sold me a Bronco Sport. He was very informative and kind.
Bought my first vehicle that required a loan. Jeremy made it all a very smooth process.
Easy and painless experience purchasing my car today with Derrick & Alexis!! I loved working with them. It was a little intimidating pulling up and seeing 12 salesmen outside at once as a woman coming alone. I almost didn’t come in because it felt off but I’m glad I did!!
Jeremy made getting me and my family a very smooth, appreciate ya Jeremy!
Cambell our salesman was friendly and helpful, only issue we had was time. Was there from 10:30-3:30. Other than that was easy place to deal with.
Richard “Bigfoot” Palid was very helpful and made our experience great!!
JP was an excellent salesman and helped out a lot and he really gives the best customer service. I would recommend anyone to go with him if you want excellent service and a friendly person to work with when buying a car. Thank you for everything.
Buying a truck from Corwin Ford was an overall great experience. My salesman Wyatt was one of a kind and extremely fluent in his knowledge and skills throughout the entire process. Would completely recommend Corwin Ford for all your new and used vehicles needs. Ensure Wyatt is there to help you through the process, you won't regret it!
Alexis and the team at Corwin are the best. They were very patient with me and what I was going through. I will recommend them to everyone. Also I love my new car. Thank you all for helping me with this purchase.
Derrick Pearson is the man to go to! He answered my many questions from 1000 miles away. Sent everything I asked for quickly and organized purchase and shipping with the truck delivered in 2 days! Couldn’t have asked for better service. In case you missed it, speak with Derrick Pearson!
I had the best experience buying my new 2026 60th Anniversary Bronco from Alexis Evans at Corwin. What went from an impromptu visit, turned into bringing home my dream vehicle a couple of days later.
Alexis is AMAZING. I truly had given up on the thought of any one giving me a car due to dumb decisions I made as a kid, but Alexis made it possible. She fought to help me every step of the way! So now i get to take home a new to me 2024 Bronco!
Service department issues
Alexis is AMAZING. I truly had given up on the thought of any one giving me a car due to dumb decisions I made as a kid, but Alexis made it possible. She fought to help me every step of the way! So now i get to take home a new to me 2024 Bronco!
I had a great experience working with Alexis to find the perfect truck for me. Alexis took the time to understand exactly what I was looking for and helped me find a truck that checked all the boxes. It had all the accessories and features I wanted, and I couldn’t be happier with my purchase. I highly recommend Alexis Evans to anyone looking for a vehicle and appreciate the excellent customer service throughout the entire process!
Campbell was very attentive to our needs and exhibited a high degree of professionalism.
Dakota was awesome! Very knowledgeable. Helped us get all the options we wanted.
We had a great experience I recommend purchasing a vehicle from this dealership. I worked with Jeremy Rousey, he is very professional and helped us every step of the way. He was patient, no rush or pressure when to come in and I greatly appreciated that approach from a salesman compared to the other approach some take. If you stop in to look for a vehicle make sure to ask for him, if you want a relax no pressure day looking for a new car.
Jeremy and Alex were just amazing. I never felt pressured, they were patient, and gave me and my family space to make the right decision for us. Financing was easy and everything was clear and they were able to work with me to stay within budget. 👏🏼
I was contacted by Corwin Ford about my car listed on marketplace. They offered me a bid and gave me 3 business days to accept the offer. They did not even look at my car. I agreed to sell it to them and scheduled a time to bring it by when they they messaged and said they had made a mistake and would not honor their deal. I could see if I had falsely advertised the car and something was wrong with it, but I had not done so. They just backed out after they had made an agreement. Just be ... Read More Google - Oct 27, 2026
Terrible. Awful. Scummy. Got service from a dude they call Bigfoot, dude played all the sales tactics of acting like another persons trying to buy the car, we need to hurry and test drive it and we need to hurry and buy it. Then came out with the stupid box financing thing all scumbag dealerships do to confuse you and tried to get us trapped into a 35,000 financing option over a $20,000 car. Just the worst bs from a so called fair place. If you’re looking for an honest place this is not it.
Salesman Rich Hert made buying my new Maverick a pleasant and easy experience
I brought my car to y’all and paid $199.95 for you to check out why my tires were being ate down to metal so quick.Your machines and mechanics apparently don’t know what they’re doing. Everything you told me was issues in the back end, but all my problems are in the front end so I took my car to another shop and paid another fee for them to look at my vehicle. Their answer made more sense so now I’m not really sure what I paid FORD to do??? I told you my car was eating ... Read More Google - Oct 21, 2026
That’s my second vehicle to buy from A.B., he is great ask for him, His product knowledge is unbelievable
We had to get a new car for my daughter. We worked with A.B. as our salesman. He was awesome. We found her a car and bought it that day. Would highly recommend working with A.B. at corwin Ford
Great sales team,not the first time I’ve done business with them and won’t be the last. Thanks
Cayden was extremely polite,inviting and made it such a pleasure to purchase a vehicle. Definitely made you feel appreciated! Ty
Awesome experience all around. A.B. and David were great! Exactly what I was looking for.
Had an amazing experience with everyone I encountered at the dealership. Michael was extremely professional, courteous, and offered some great vehicle options. I ultimately ended up buying a car that day! My experience with Morgan in the finance office was also amazing, he made the process quick and efficient.
Rich Hert was beyond accommodating. He was quick to help and made me feel at ease. My son and I are loving our new SUV! After a very stressful year this encounter was a bright light. Highly Recommend!
Alexis at Corwin Ford was absolutely amazing! She was helpful, knowledgeable, and professional throughout the entire process of purchasing my Ford Bronco. She kept me updated every step of the way and made the experience smooth and stress-free. I truly appreciate her excellent customer service and dedication to making sure everything went well. I would definitely recommend Alexis and Corwin Ford to anyone looking for an outstanding car-buying experience!
Horrible customer service. Absolutely no communication on their part until you contact them and when they do, it’s not helpful. They had my truck for a week to replace a tie rod and test cam phasers, or so they said. Nothing on the paperwork about the test they supposedly ran. Took my truck in for an oil change. They were unaware of any prior history on my truck including major maintenance items I’ve already done this year (some there) and tried upselling on things I clearly didn’t need if he would have looked at my service history. ... Read More Google - Oct 10, 2026
So I have a Chevrolet and my wife has Ford, so I took her car for an oil change and I will tell you that Chevy in Springfield is way better and way more affordable. $130 for an oil change is outrageous and if you use a credit card they charge a 3% fee which is ridiculous for the size of the company, you see that with small business AND I was going to but not anymore, but was going to get a tire tomorrow 10/8/26 but when I asked for them to come pick up the vehicle at my work, the guy ... Read More Google - Oct 8, 2026
Jeremy Rousey was So Helpful got what I wanted VERY Satisfied With the service We were given while at the Dealership
I wanted to share the great news of the exceptional buying and customer service experience. Brody Eason and Derrick Pearson were fantastic. These gentlemen embodied people, this was evident through my interaction with them both. Reflecting great pride in customer care and professionalism in the performance of their careers. Their attitudes reflected great respect for their customers and their organization. The best experience, Simply the Best!
*** Don’t do business here. Worst experience I have ever had. Christian Robbins and Jordan Peterson were the sales staff I dealt with. All of my transaction was in writing. When I went to pick up the new truck they literally backed out, said they made a mistake and gave me $20 for my time and gas. ***
Had a great experience with Richard at Ford. Great sales experience, I didn’t feel pressured and he was a great person to work with. Very happy with my purchase, and would recommend working with Richard.
Jay W. Was so great to work with! When the initial vehicle we wanted to look at didn't work out for us financially, he quickly found a truck that checked all of our boxes and ended up being even nicer than the one we had gone to see. Highly recommend if you are in the market for a new (or used) vehicle.
Run
I had a great experience working with A.B. He was professional, friendly, and very helpful throughout the entire car-buying process. He took the time to understand what I was looking for, answered all of my questions, and made sure I felt comfortable with my decision without putting any pressure on me.
Jeremy was excellent to work with! He was helpful and easy to work with. Very simple car buying experience!
Richard Palid was great, he was a pleasure to work with. The first trip to look at the vehicle my wife went without me, she was very hesitant, but Richard made her feel very comfortable and at ease with the process.
Wyatt was great, he took a lot of time with us explaining and taking extra care to make sure we got the vehicle that we needed and were looking at!
Only because I can't leave 0. Corwin said there was nothing they could do to fix my 2025 FORD EXPLORER ST that has less than 10k miles on it unless i paid over $1,000. Now they're holding my car hostage until I pay $200, that my BUMPER TO BUMPER WARRANTY covers. Do not take your car to this business, and don't buy from them so we can get them out of Springfield, because they're unethical and I have heard that because it IS covered under warranty, they pass the blame so they can get paid.
Suchs
They broke my windshield and are denying it. But all evidence leads says that it true. Im sending the a letter with all the detail. They say it was a rock. But it was not broke before the service appointment and after it was. He'd safelite autoglass look at it and tgey agree that is more likely that a tool broke glass and there is no way the ford agent kind say positively the it was a rock. I want them to replace my windshield
Terrible experience! The used sales manager refused to replace or come down due to bald cracked tires. Do they really want to sell cars?
Genuinely doesn’t deserve any stars. I bought my 2016 ford edge from corwin in September of 2025 the day I took it home check engine light came on. It was blue certified and had the warranty they took a look at it said it was fixed. It wasn’t they just cleared the code a week later the same code came back I let them know and they told me they couldn’t fix it. That it wasn’t covered under my warranty which is crazy. since then I’ve had the same problem. Everything we’ve done to fix it ... Read More Google - Aug 7, 2026
Josh Barker was great during the sales process. He was very knowledgeable, upfront, and easy to work with, which made buying the vehicle a positive experience.
Unfortunately, the after-sale communication was disappointing. I was told the service department had completed a full inspection of the 2019 Expedition and that everything was working properly. However, the air conditioning did not work when I took delivery. Josh spoke with the manager, who agreed they would take care of the repair, but I never received a timeframe or appointment to have it fixed.
With temperatures over 100°F, the vehicle isn't practical to drive ... Read More Google - Aug 1, 2026
He was very helpful in streamlining the process to fit my needs by phone. He was willing to come in on his day off to finish the process, but was appreciative when I told him I would just come in the next day. I definitely recommend that anyone interested in buying a car or truck from Ford ask for him.
My experience with Corwin Ford wasn't a good one. When I got there, I liked the vehicle and took it for a test drive. During the drive, the salesman told me they weren't going to use my financing through USAA. I told him I've always been loyal to USAA and planned to finance through them anyway.
When we got back, his manager came out and also told me they weren't going to use USAA. At that point, I told them I was just going to leave. Only then did they finally agree to work with USAA.
... Read More Google - Jul 18, 2026
Bought a car, had a question about a warranty and now no one will respond to me. Was previously 5 star
Kyle helped me out so much the day I was looking for a car. I appreciate the help greatly!
Corwin Ford is the only dealership that I have used in the past 10 years. It is great!
Alexis was so welcoming! She was knowledgeable about the vehicle and answered all of my questions. She made the whole process easy.
Derrick made it easy and fun !! Thank you for making a stressful day end with a beautiful car that I absolutely love !! I would recommend him to anyone
corwin ford seem to be very professional and low pressure during the the whole buying process'
I have a 2017 F 150 my understanding there's some recalls on my truck, I called Corwin ford it prompted me to dail number 2 for service scheduling I asked about the recalls on 2017 F 150s gave them my vin number, I was more confused about everything after talking to someone about the recalls I had some questions that the answers just confused me more. I'm pretty simple customer. I won't mention the gentleman's name I spoke with I'm not really sure he understood my simple questions every time I asked there was a long pause and I'... Read More Google - Jun 19, 2026
I came to Corwin just to look around. and check on son prices. the person that greeted me was so helpfull that I ended up buying.
Just wanted to give a BIG Shout Out to Kyle Wiggins Internet Sales Consultant, for making my buying experience seamless and stress free. Kyle is very knowledgeable, and guided me through the buying experience with patience and understanding, waiting two weeks for me to make up my mind on a vehicle that met my needs. Kyle is number one, and I will return to buy more vehicles from Kyle in the future. Kyle keep up the good work!!! Respectfully, K. Randall H. N.
My wife and I stopped by on a Saturday (it was raining) to look at the 2023 GMC Sierra 2500 HD Pro that was listed on CarGuru. This was an unplanned stop, so imagine my suprise to see a salesman standing the the very truck I came to see while toting an umbrella in the rain. Avery Singleton was very attentive to what I was looking for, and he never once made my spouse or I feel like we were being pressured to buy. To sum it up, we ended up purchasing the truck and am very pleased with the way it ... Read More DealerRater - Jun 7, 2026
Ordered a hundred dollar part. Got the wrong one and was told "oh well. Your fault. No returns" by the guy in the parts department. If this is how ford treats their customers I suggest burning your fords and going foreign. At least they care about their customers
Kyle Wiggins was a pleasure to work with and we are happy with how the process went.
Our sales guy was Landin Clines and he was very helpful with our purchase of an F 150. We knew what truck we wanted and he brought the energy to make it happen.
